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Fierce conversations12/30/2023 Try saying “What topic are you hoping I won’t bring up today?” or “If nothing changes, what is likely to happen?” and see what conversations unfold.Īs real conversations begin, real emotions may emerge, and you need to be ready. Fierce Conversations: Achieving Success at Work and in Life, One Conversation at a Time is about the importance of open communication. Ask them to bring their most important issues to your meetings, and guide the conversations with your questions, not by telling them what to do. Scott provides a model called “Mineral Rights” (think “mining for gold”) plus lists of probing questions for engaging in effective one-on-one meetings with your team. Struggling to have that important conversation Avoiding the real issue This article will give you best practice tips for having better conversations. Adapted from Fierce Conversations: Achieving Success at Work & in Life, One Conversation at a Time, by Susan Scott, Viking Press, 2002. Remember the first principle: when asking for opinion, resist the temptation to defend your idea immediately. ![]() She asks, “What are you pretending not to know?” Participating in a fierce conversation means that you should be open to the possibility that your idea, opinion or feeling will be criticized or evaluated. You may suspect that there are issues in your team or organization, but if you only skim the surface and fail to deal with the deeper realities, you will never address the problem. Scott tells us, “you get what you tolerate”, and she pushes us to pursue deeper conversations that draw out the core truths, and address the underlying issues. Fully revised and updated-the national bestselling communication skills. ![]() Go Deep - Interrogate Reality "Recognize that there is something within us that responds deeply to people who level with us, who do not pamper us or offer compromises but, instead, describe reality so simply and compellingly that the truth seems inevitable." - Fierce Conversations, page 19 Buy a cheap copy of Fierce Conversations: Achieving Success.
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